Successful Negotiation

This programme is designed for people who negotiate with others at a high level, either within their own organisation or externally. Although we deal with the process of negotiation, the emphasis during the programme will be on understanding behaviours. Delegates will learn to understand their own behaviour and style and how it can impact on other people. They will have several opportunities to practice to develop their skills and give them the confidence to tackle a range of difficult negotiating situations.

Who is it for?

For people who need to understand the fundamentals of negotiation and require tools and techniques to negotiate successfully.

Length of course: 2 days

Course content:
  • Skills of an Effective Negotiator
  • Planning to Negotiate
  • Negotiation Exercise
  • Adversarial versus Co-operative Bargaining
  • Identification of Negotiation Style
  • Negotiation Matrix
  • Stages of Negotiation
  • Building a Strategy
  • Relationship Building
  • Questioning & Listening Skills
  • Proposing & Bargaining
  • Common Negotiation Mistakes
  • Negotiating with Different Personalities
  • Putting it all Together

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