Emotional Intelligence

Emotional Intelligence is the ability to build relationships, influence others and harness and manage emotions. Learning how to motivate yourself, manage stress and inspire those around you is crucial to personal effectiveness. This programme looks at a range of theories and techniques that will enable you to understand and utilise emotional intelligence to your advantage, identifying what emotional intelligence is and how to apply it to improve your personal effectiveness.

Who is it for?

For anyone wanting to understand themselves better, manage their emotions and reactions, and gain the ability to change their emotional responses to any situation that arises.

Length of course: 2 days

Course content:
  • Recognising emotional intelligence
  • Emotional intelligence quiz
  • Self awareness
  • Goal setting
  • Personality styles
  • Self regulation
  • Assertiveness techniques
  • Conflict handling
  • Motivation
  • Developing effective social skills

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