This programme is essential for newly appointed or existing managers/team leaders and covers a wide variety of subjects required to manage people and achieve results through others.
Delegates will learn how the role of today’s people manager is not that of an autocratic figure but more of a respected and influential team member. This programme will help individuals to understand what is required of them as a manager/team leader and how to achieve results by managing people effectively.
Overview
- The role of the manager.
- Communication foundation.
- Management styles.
- Leadership versus management.
- Performance Management.
- Coaching.
- Rapport building.
- Time management.
- Delegation.
- Giving effective feedback.
- Getting the most from your team.
Length of course: 2 days
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