With the need for managers and supervisors to become more responsible for staff development, more emphasis has been put on coaching employees. This programme explores the principles and techniques not only to effectively transfer skills but also to deal with issues such as motivation and attitude in the most effective way. The course allows the delegate to practice techniques in a safe environment and to receive feedback on their strengths and development areas.
Overview
- What is coaching and when should we coach?
- Identifying good coaching practices.
- Coaching model.
- Setting challenging objectives.
- Coaching a skill.
- Effective questioning.
- Coaching behaviour.
- Creating a comprehensive action plan.
- Coaching practice.
- Identify best practices.
Length of course: 2 days
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